Downloaded alleged Pro Version, but the file name and file size is the same as Standard, and it launches as Standard. My Pro user code is successfully registered. I'm launching it from the newly created folder which is just a duplicate of the original.
When I upgraded from Stage to Standard it was a whole new program (all new files not just new license code). Move your Standard version somewhere out of the way and install Pro as if it was a brand new program. Contact support if you still have issues. They'll sort you out.
The interface are the same, just "Pianoteq 5 Pro" and a button "Note Edit" at the left button "Option" are different.
Tried again same thing: Just Launches Std version This is the second time there has been a huge hassle related to upgrading the software. I love Pianoteq but absolutely detest the upgrade procedure it wastes huge amounts of time trying again and again with no positive results.
Should've uninstalled Standard first.
Should've uninstalled Standard first.
The Linux version doesn't actually install. It just runs from a folder. In the past, I've just unzipped the file and then clicked on the executable. My Standard Version allegedly is no longer licensed, but that's the only thing that launches. A new download is the same as the previous. I did change the name of the Standard version folder. This is very un_Linux like and very much resembles Windows. The good news is Standard still works. The bad news is I paid $130.00 for nothing different so far.
Hello, perhaps you must go to : option/about/update license
^^^ Good call, that might help.
If that doesn't fly, then just contact Modartt support directly. Not via forum.
Hello, perhaps you must go to : option/about/update license
That was it. Thanks very much!